FAQ's

HOW FAR IN ADVANCE SHOULD I CONTACT YOU TO RENT A FLOWERWALL?

As usual, the greater the lead time, the better! While we strive to accommodate last-minute bookings, we do recommend providing at least 4-6 weeks' notice whenever possible.

WHAT IS INCLUDED IN MY FLOWER WALL RENTAL?

When you rent from us, there are several things included: 

-The flower wall (8'x 8') display

- Backdrop stand

-Artificial green grass mat

-Delivery, Setup & Breakdown

(Taxes is not included)

WHAT TYPE OF EVENTS CAN I RENT A FLOWER WALL FOR?

Our flower walls are available for a variety of formal and informal events, including:

Weddings

Bridal showers

Bachelorette parties

Retirement parties

Graduations

Engagement parties

Corporate appreciation events

Anniversaries

Networking events and cocktail hours

Outdoor dinner parties

Holiday parties

HOW LONG IS THE RENTAL PERIOD?

Our standard rental period includes up to 8 hours on the day of your event. If your venue requires earlier setup or extended rental time, additional hours may be added for a small fee.

Multi-day rentals are available upon request.

CAN I PICK THE FLOWER WALL UP MYSELF? 

Unfortunately, due to previous damages incurred on our walls, we exclusively provide delivery through My Flower Wall Events.

IS THERE A TRAVEL FEE? 

Delivery within 20 miles of Virginia Beach is included.

Events outside of this radius may incur a travel fee. Travel fees will always be discussed prior to booking.

HOW BIG ARE YOUR FLOWER WALLS?

All of our flower walls are 8x8. If you want a bigger or smaller size, just let us know when you complete the inquiry form.

HOW CAN I CUSTOMIZE MY FLOWER WALL?

If you're interested in customizing your flower wall, we offer tailor-made options.

Firstly, it's important to note that our flower walls are meticulously handcrafted. Each wall and stand is designed and assembled by hand in here in Virginia Beach, Virginia. Crafting a single panel can take anywhere from 8 to 20+ hours (depending on your requested size wall) before on-site assembly, so you can rest assured that we handle all the heavy lifting!

Secondly, if you're considering adding balloons, marquee numbers, or even a selfie photobooth, we're here to assist you in bringing your vision to life.

Lastly, if you'd like to include a sign alongside your flower wall, that's also an option we provide. Whatever customization you have in mind, we're dedicated to making your flower wall experience uniquely yours!

ARE THE FLOWER WALLS AVAILABLE FOR PURCHASE?

Yes! We are able to custom make flower walls. Please contact us at myflowerwallevents2@gmail.com for a quote!

CAN I ADD MY OWN DECOR TO THE WALL?

Yes, additional décor such as neon signs or custom signage may be added with prior approval.

To protect the integrity of our flower walls, no adhesives, nails, or stapling are permitted. All added décor must be installed by My Flower Wall Events or pre-approved by our team.

ARE THESE FLOWER WALLS MADE WITH REAL FLOWERS?

Most flower walls are silk flowers made from polyester. While providing the same aesthetic appeal as real flowers, our artificial options are more economical and durable, ensuring they can be reused. 

To maintain their quality, flower walls should be set up in a well-ventilated area and avoid prolonged exposure to direct sunlight, heat, or humidity.

 CAN THE FLOWER ALL BE USED OUTSIDE?

Yes, our flower walls can be set up outdoors! Please note there could be a small additional fee for outdoor setups lasting more than 6 hours to help cover upkeep, as prolonged sun exposure can cause the flowers to fade or lose their shape.

 CAN THE WALL BE PLACED ON GRASS / SAND / UNEVEN SURFACES?

Yes, our flower walls can be placed on grass or sand. We use professional weights to ensure stability.

However, uneven or sloped surfaces are not recommended for safety reasons. A flat and stable area is required for proper installation.

WHAT IF THE WEATHER IS BAD THE DAY OF MY EVENT?

If there's bad weather expected and your event takes place outdoors, we'll be in touch a few days prior to discuss a plan for rain, heat, or snow!

HOW DO YOU ACCEPT PAYMENT?

We accept debit and credit cards. CashApp, Paypal & Venmo also available as well as any preferred traditional form of payment including checks and cash.

IS A DEPOSIT REQUIRED TO BOOK?

Yes. A non-refundable 25% deposit is required to secure your event date. Dates are not reserved until the deposit is received.

The remaining balance is due 14 days prior to your event date. If your event is booked within 14 days, full payment is required at the time of booking.

WHAT IS YOUR CANCELLATION POLICY?

All deposits are non-refundable, as your event date is reserved exclusively for you.

If cancellation occurs 30 days or more before the event, your deposit may be transferred one time to a new date (based on availability).

Cancellations made within 14 days of the event, deposits are non-transferable and non-refundable.

If you haven't found what you need, don't hesitate to contact us today.

We're here to assist you and answer any questions you may have!